Channel Administrator Quick Start Guide
Channel Administrator Quick Start Guide
Welcome! As a Channel Admin, you manage content and the audience for your assigned channels. Here's how to hit the ground running:
At the login screen. Enter your email and click the forgot password to gain access to your Letterhead account.
Make sure to add ' teams@invitation.to.letterhead.email ' to your contacts, in order to ensure you receive your login credentials
🔗 How to set your Letterhead Password
🔗 What You Can Access:
- Dashboard: Audience growth and delivery performance.
- Audience: Add, edit, and segment subscribers. Import/export list via CSV.
- Newsletters: Full access to create, automate, and curate.
- Templates: Create and edit.
- Curations: Add articles via RSS Feeds, Browser Extension or API.
- Automations: Set up recurring sends.
- Archive: View published newsletters as they appear publicly.
- Reports: Custom reports across periods.
- Settings: Customize channel details, branding, sender info, color, fonts, and integrations.
Note: Channel Admins have all the permissions of a Content Contributor, plus additional audience and channel settings access.
What You Can’t Access:
- Organization-wide settings or dashboards
- Permissions beyond your channel(s)
Get Started:
- Go to Audience > Import to upload contacts.
- Use Tags/Segments to organize your list(s).
- Build a newsletter in Newsletters > New.
- Set up recurring sends in Automations.
- Customize branding in Settings > General and Sending Emails.
Recommended Articles and Videos:
- 🔠 Letterhead Glossary
- 📽️ Importing audience via CSV (with tags)
- 📽️ Scheduling a newsletter with automations
- 📽️ Creating a newsletter
- 📽️ Creating tags and segments
- 📽️ Channel Branding
Need Help?
If you have questions or need assistance, please contact our support team at support@tryletterhead.com or log a support ticket through the Help Center!