# Company Admin Quick Start Guide

**Welcome!** As a **Company Admin**, you have the highest level of access across your organization. You’ll manage multiple organizations and monitor performance across dashboards.

Here’s how to get started:

**At the login screen.** Enter your email and click the forgot password link to gain access to your Letterhead account.

**Make sure to add ' _[teams@invitation.to.letterhead.email](mailto:teams@invitation.to.letterhead.email)_' to your contacts**, so you receive your login credentials.

🔗 [How to set your Letterhead Password](https://help.tryletterhead.com/how-to-reset-your-password?hsLang=en)

#### **What You Can Access:**

- **Company Dashboard:** Cross-organization performance — audience growth, opens, clicks, and bounces rolled up from every channel under your company.
- **All Channels:** Drop in on any channel across any organization without switching workspaces.
- **Agents:** Configure and manage AI agents at the company level.
- **Audience:** View and manage subscribers across every channel in every organization.
- **Groups:** Create and manage channel groups for shared content, audience policies, and reporting.
- **Newsletters:** Full access to create, automate, and curate across every channel.
- **Templates:** Create and edit company-wide templates that any channel can use.
- **Curations:** Add articles via RSS Feeds, Browser Extension, or API — at company scale.
- **Automations:** Set up recurring sends across organizations.
- **Promotions:** Launch promotions that run across multiple channels and organizations.
- **System Monitor:** Watch automation and delivery health across the entire company.
- **Reports:** Custom reports rolled up across every organization and channel.
- **Settings:** ESP integrations, sending domains, webhooks, API keys, and company-wide branding.
- **All Organization, Channel, and Content Contributor level tools.**

**Note:** Company Admins have all the permissions of Organization Admins, Channel Admins, and Content Contributors — plus exclusive access to company-wide settings, integrations, and cross-organization dashboards.

**✅ Permissions Hierarchy:**

- **Company Admin** (full platform access)
   
    ↳ includes Org Admin
  
     ↳ includes Channel Admin
   
      ↳ includes Content Contributor

#### **What You Can’t Access:**

- You have full access across the platform.

#### **Get Started:**

1. Open your **Company Dashboard** to see how every channel under your company is performing in one view.
2. Configure **Settings → Integrations** so every organization can send through your chosen ESP (Letterhead, Mailchimp, Constant Contact, etc.). The ESP API key lives here — if it's invalid or expired, scheduling will fail for every channel until it's fixed.
3. Review and configure **Sending Domains** in **Settings** to make sure email authentication is set up for every domain your channels send from.
4. Add or update team members. Today, team membership is managed inside each **organization** — go into the organization under **Organizations → [organization name] → Settings → Teams** to invite Organization Admins, Channel Admins, and Content Contributors. _Company-level team management is rolling out in a future update._
5. Generate insights in **Reports** — Company Admin reports can be scoped to any subset of organizations or channels, so this is where you'll spot trends that aren't visible inside any single org.
6. Open **System Monitor** to confirm automations and scheduled sends across every channel are running cleanly.
7. In Company **Newsletters > Templates**, create or edit a template and assign it to the appropriate organizations and channels.

Company-level access is **available only on certain Letterhead plans**. If your plan includes this feature, you’ll be informed during onboarding.