# How to Reset Your Password

## If you’re unable to log in or need to update your password, follow these steps:

1. Go to [Letterhead's Login page](https://app.tryletterhead.com/).
2. Enter your email and click **Continue**.
3. On the next screen, select **Forgot Password?**
4. Check your inbox for an email titled **"Letterhead Password Reset Request"**.
5. Open the email and click **follow this link to change your password.**
6. You’ll be redirected to a **Change Your Password** page.
7. Enter and **confirm your new password**.
8. Click **Reset**.
9. You can now **log in with your email and new password**.

- The email comes from **[reset-password@passport.letterhead.email](mailto:noreply@tryletterhead.com)** with the subject: **Letterhead Password Reset Request.**
- The password reset link **expires in 30 minutes**.

If you don’t see the reset email, check your spam folder or try again.

#### Accessing multiple company accounts

If you have access to multiple accounts through different login URLs, you’ll be prompted to select a company after signing in.

Your **company** is the prefix of your app URL. For example, if you access the app via `abc.app.tryletterhead.com`, then **abc** is your company.

If you only have access to a single company, you’ll be redirected automatically and won’t see this selection step.

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**Need Help?**

If you have questions or need assistance, please contact our support team at [support@tryletterhead.com](mailto:support@tryletterhead.com) or log a support ticket through the [Help Center](https://help.tryletterhead.com/kb-tickets/new?hsLang=en)!