What Permissions Does the Organization Administrator Have?
What Permissions Does the Organization Administrator Have?
Organization Administrators have full access to all channels, organization-wide settings, and account-level tools.
Organization administrators can manage team members, create and monitor reports, set up integrations, configure sending domains, and oversee all content and audience-related activities across the platform.
They access both Organization-level settings and Channel-level settings for every channel in the account.
What Can They Access?
Organization Admins have access to both:
- Organization-Level Settings
- All Channel-Level Tools
Organization-Level
Accessible at the top of the dropdown, this section displays your organization’s name or brand and allows for global configuration and management across all channels.
Dashboard Access
Shows metrics across all channels for the last 30 days, including both promotion and delivery performance. Metrics can be filtered by channel for a comprehensive view of performance.
Audience Access
Admins can view and manage contacts across all channels.
- Search and filter by Channel and Status
- Analyze audience performance globally
Promotions Access
Organization Admins can create and manage organization-wide promotions or campaigns that run across multiple channels.
- Launch new promotions or reuse saved templates
- Manage and monitor campaign performance across the organization
Reports Access
Generate detailed reports covering up to 90 days of performance metrics.
- Select date range, report type, and delivery method
- Track growth, engagement, and newsletter performance over time
Organization Settings Access
Includes the following sections under the Settings tab at the organization level:
- API Keys: Search, add, or delete keys for secure integrations
- Integrations: Add tools like Evvnt or Stripe for event and payment integration
- Newsletters: Set global newsletter options like Double Opt-In and sending domain
- Teams: Add, remove, or assign roles to teammates
- Webhooks: Add or manage webhooks for third-party integrations
Channel-Level
In addition to organization settings, Organization Admins have full access to every channel and their settings.
Dashboard Access
View channel-specific metrics from the last 30 days, including promotions and delivery.
Audience Access
Full access to:
- Audience (add, delete, modify, import/export contacts)
- Segments (create and manage)
- Tags (organize and edit)
Newsletters Access
Full access to:
- Newsletters (create from scratch or template, or copy old issues)
- Automations (set up, edit, and manage delivery rules)
- Curations (customize newsletter content blocks)
- Templates (design and reuse newsletter layouts)
Settings Access
Full access to:
- General (channel name, logo, links, timezone, contact info)
- Sending Emails (sender details, fonts/colors, CSS, archive visibility)
- Integrations (connect services, embed subscription forms)
Need Help?
If you're unsure about which role is right for your team or need help configuring admin access, contact us at support@tryletterhead.com or submit a request through the Help Center.