# What Permissions Does the Organization Administrator Have?

## Organization Administrators have full access to all channels, organization-wide settings, and account-level tools.

Organization administrators can manage team members, create and monitor reports, set up integrations, configure sending domains, and oversee all content and audience-related activities across the platform.

They access both **Organization-level settings** and **Channel-level settings** for every channel in the account.

### What Can They Access?

Organization Admins have access to both:

- **Organization-Level Settings**  
- **All Channel-Level Tools**

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### Organization-Level

Accessible at the top of the dropdown, this section displays your organization’s name or brand and allows for global configuration and management across all channels.

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#### Dashboard Access

Shows **metrics across all channels** for the last 30 days, including both promotion and delivery performance. Metrics can be filtered by channel for a comprehensive view of performance.

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#### Audience Access

Admins can view and manage contacts across all channels.

- Search and filter by **Channel** and **Status**
- Analyze audience performance globally

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#### Promotions Access

Organization Admins can create and manage **organization-wide promotions or campaigns** that run across multiple channels.

- Launch new promotions or reuse saved templates
- Manage and monitor campaign performance across the organization

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#### Reports Access

Generate detailed reports covering up to 90 days of performance metrics.

- Select date range, report type, and delivery method
- Track growth, engagement, and newsletter performance over time

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#### Organization Settings Access

Includes the following sections under the **Settings** tab at the organization level:

- **API Keys**: Search, add, or delete keys for secure integrations
- **Integrations**: Add tools like Evvnt or Stripe for event and payment integration
- **Newsletters**: Set global newsletter options like Double Opt-In and sending domain
- **Teams**: Add, remove, or assign roles to teammates
- **Webhooks**: Add or manage webhooks for third-party integrations

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### Channel-Level

In addition to organization settings, Organization Admins have **full access to every channel and their settings.**

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#### Dashboard Access

View channel-specific metrics from the last 30 days, including promotions and delivery.

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#### Audience Access

Full access to:

- **Audience** (add, delete, modify, import/export contacts)
- **Segments** (create and manage)
- **Tags** (organize and edit)

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#### Newsletters Access

Full access to:

- **Newsletters** (create from scratch or template, or copy old issues)
- **Automations** (set up, edit, and manage delivery rules)
- **Curations** (customize newsletter content blocks)
- **Templates** (design and reuse newsletter layouts)

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#### Settings Access

Full access to:

- **General** (channel name, logo, links, timezone, contact info)
- **Sending Emails** (sender details, fonts/colors, CSS, archive visibility)
- **Integrations** (connect services, embed subscription forms)

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### Need Help?

If you're unsure about which role is right for your team or need help configuring admin access, contact us at support@tryletterhead.com or submit a request through the Help Center.